Terms of service

Welcome to Grow Vintage. By accessing or using our website (www.growvintage.in) and placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1. About Us
Grow Vintage ("we", "us", "our") is a home fragrance and gifting brand offering candles, diffusers, room sprays, essential oils, car perfumes, potpourri, and curated gift hampers inspired by Indian heritage.

2. Use of Our Website
By using this website, you confirm that you are at least 18 years of age, or are using the site under the supervision of a parent or guardian. You agree to provide accurate and complete information when placing an order.

3. Products & Pricing

  • All product descriptions, images, and prices are accurate to the best of our knowledge at the time of listing, but may change without prior notice.
  • Colours, textures and fragrance intensity may vary slightly from images shown, as our products are often handcrafted and fragrance perception can vary between individuals.
  • Prices listed are in INR (₹) and are exclusive of GST unless stated otherwise.

4. Orders

  • Once an order is placed, you will receive a confirmation via email/WhatsApp.
  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be issued.

5. Customisation & Bespoke Orders
For personalised or bulk/corporate gifting orders, final pricing, timelines and specifications will be confirmed over WhatsApp or email before production begins. Once production starts, such orders cannot be cancelled.

6. Payments
We accept payments through the payment gateways listed at checkout. All transactions are secured and encrypted.

7. Shipping
Please refer to our Shipping Policy for delivery timelines and charges.

8. Returns & Refunds
Please refer to our Return & Refund Policy for details on eligibility and process.

9. Intellectual Property
All content on this website — including logos, product names, images, packaging designs and text — is the property of Grow Vintage and may not be copied, reproduced, or used without our written permission.

10. Limitation of Liability
Grow Vintage is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including delays caused by courier partners or circumstances beyond our control.

11. Changes to Terms
We may update these Terms of Service from time to time. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

12. Contact Us
For any questions regarding these terms, contact us at growvintageopc@gmail.com or +91 8287575737.